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Tips for Selecting a Reliable Auto Repair Shop

Mar 10, 2015 04:34AM, Published by Family Features, Categories: Family Features, Family Features Lifestyle



Work, school, errands and the other demands of family life put your vehicle at the center of it all, so when something goes wrong, you may find yourself overwhelmed. Finding a repair shop you can rely on can ease your frustration and get you back on the road.

“For most people, a vehicle is their second biggest investment next to a home,” said Rich White, executive director of the Car Care Council. “It makes sense to take the time to select an auto repair facility that will take the best care of that investment.”

Asking a few simple questions can help you identify an auto repair shop to properly care for one of your most valuable assets. The Car Care Council recommends exploring these topics before choosing where to have your car repaired:

  • Does the business employ certified technicians? Credentials and affiliations are indicators of professionalism and the management’s commitment to training and education.
  • Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  • Are customers greeted and treated in a friendly and respectful manner? A simple phone call to the shop to inquire about their services can give you a glimpse into how they treat customers.
  • Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  • What type of warranty does the shop offer? Most auto repair businesses offer a warranty on parts and labor, and the warranty is usually in writing or posted in the waiting area.
  • Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop.
  • Is there a website you can visit? Many auto repair facilities have company websites that are worth checking out as they often include testimonials and additional information about the business.

For a video with more advice for selecting your auto repair shop, as well as information on the benefits of regular vehicle care, maintenance and repair, visit www.carcare.org.

Photo courtesy of Getty Images

Sponsored by Car Care Council


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    Every Saturday this summer at 2:00 pm and 3:00 pm, enjoy a guided tour of the New Hampshire Histo...


  • Group Painting Exhibit

    08/27/2017
    11:00AM — 05:00PM

    Group Painting Exhibit Stephanie Bush, Ella Delyanis, Tamara Gonda, Dustin Knight, Soo Rye Yoo, ...


  • Group Painting Exhibit

    08/27/2017
    11:00AM

    Millbrook Gallery & Sculpture Garden themillbrookgallery.com


  • 20th Annual Outdoor Sculpture Exhibit

    08/27/2017
    11:00AM — 05:00PM

    20th Annual Outdoor Sculpture Exhibit Millbrook Gallery & Sculpture Garden themillbrookgallery....


  • Spinning Tales and Weaving Stories

    08/28/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • Discovering New Hampshire

    08/29/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Tales of New Hampshire Family Story Time

    08/29/2017
    10:00AM — 11:00AM

    Tuesdays, July 11 to August 29, 10 a.m. Free courtesy of Concord Pediatric Dentistry Sharin...


  • Spinning Tales and Weaving Stories

    08/29/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • Discovering New Hampshire

    08/30/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Spinning Tales and Weaving Stories

    08/30/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • Discovering New Hampshire

    08/31/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Spinning Tales and Weaving Stories

    08/31/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • 20th Annual Outdoor Sculpture Exhibit

    08/31/2017
    11:00AM — 05:00PM

    20th Annual Outdoor Sculpture Exhibit Millbrook Gallery & Sculpture Garden themillbrookgallery....


  • Discovering New Hampshire

    09/01/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Spinning Tales and Weaving Stories

    09/01/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • 20th Annual Outdoor Sculpture Exhibit

    09/01/2017
    11:00AM — 05:00PM

    20th Annual Outdoor Sculpture Exhibit Millbrook Gallery & Sculpture Garden themillbrookgallery....


  • Discovering New Hampshire

    09/02/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Spinning Tales and Weaving Stories

    09/02/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • 20th Annual Outdoor Sculpture Exhibit

    09/02/2017
    11:00AM — 05:00PM

    20th Annual Outdoor Sculpture Exhibit Millbrook Gallery & Sculpture Garden themillbrookgallery....


  • 20th Annual Outdoor Sculpture Exhibit

    09/03/2017
    11:00AM — 05:00PM

    20th Annual Outdoor Sculpture Exhibit Millbrook Gallery & Sculpture Garden themillbrookgallery....


  • Spinning Tales and Weaving Stories

    09/04/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • Discovering New Hampshire

    09/05/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Spinning Tales and Weaving Stories

    09/05/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • Discovering New Hampshire

    09/06/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Spinning Tales and Weaving Stories

    09/06/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • Discovering New Hampshire

    09/07/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Spinning Tales and Weaving Stories

    09/07/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • 20th Annual Outdoor Sculpture Exhibit

    09/07/2017
    11:00AM — 05:00PM

    20th Annual Outdoor Sculpture Exhibit Millbrook Gallery & Sculpture Garden themillbrookgallery....


  • Discovering New Hampshire

    09/08/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Spinning Tales and Weaving Stories

    09/08/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • 20th Annual Outdoor Sculpture Exhibit

    09/08/2017
    11:00AM — 05:00PM

    20th Annual Outdoor Sculpture Exhibit Millbrook Gallery & Sculpture Garden themillbrookgallery....


  • Discovering New Hampshire

    09/09/2017
    09:30AM — 05:00PM

    From a 500-year-old dugout canoe to a 1972 Ski-doo, the exhibitions on display at the New Hampshi...


  • Spinning Tales and Weaving Stories

    09/09/2017
    10:00AM — 04:00PM

    There are fascinating stories behind art and fine craft. Spinning Tales and Weaving Stories is a ...


  • 20th Annual Outdoor Sculpture Exhibit

    09/09/2017
    11:00AM — 05:00PM

    20th Annual Outdoor Sculpture Exhibit Millbrook Gallery & Sculpture Garden themillbrookgallery....


  • Guided Gallery Tours

    09/09/2017
    02:00PM — 04:00PM

    Please note that there are two tours, one starts at 2:00 p.m. and the other starts at 3:00 p.m. E...


  • 20th Annual Outdoor Sculpture Exhibit

    09/10/2017
    11:00AM — 05:00PM

    20th Annual Outdoor Sculpture Exhibit Millbrook Gallery & Sculpture Garden themillbrookgallery....


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